Terms of Service

Learn more about our legal agreements and contractual terms

Terms of Service

TBCS Group Ltd (trading as Happy Domains)
Last updated: 5 January 2026

These Terms of Service (“Terms”) govern your access to and use of the website happydomains.nz and all services provided by TBCS Group Ltd, trading as Happy Domains (“Happy Domains”, “we”, “us”, or “our”).

By accessing or using our services (“Service”), you agree to be bound by these Terms.

If you do not agree, you must not use our Service.

  • 1. Definitions

“Company” means TBCS Group Ltd.
“Happy Domains” means the trading name of the Company.
“Services” means domain name registration, renewal, transfer, hosting, DNS, email, VPS, cloud or related services.
“Registry” means any domain name registry including but not limited to the .nz registry (InternetNZ / NZRS).
“Registrant” means the legal holder of a domain name.

  • 2. Agreement to Terms

By using our Services, you enter into a legally binding agreement with TBCS Group Ltd.

You confirm that:

  • You are at least 18 years of age.

  • You have legal authority to enter this agreement.

  • All information provided is accurate and complete.

  • 3. Domain Name Services
3.1 Registry Authority

All domain name registrations are subject to:

  • The policies of the applicable Registry

  • .nz Domain Name Commission policies

  • ICANN policies (where applicable)

  • Dispute resolution procedures

  • Applicable New Zealand law

Registry policies take precedence over these Terms where required.

3.2 No Guarantee of Registration

Submission of a domain request does not guarantee registration.

A domain name is registered only when:

  • Confirmed by the Registry

  • Payment has cleared

  • Registry requirements are satisfied

3.3 Registrant Obligations

You must:

  • Provide accurate and current registrant details

  • Keep contact details up to date

  • Respond to registry validation requests

  • Comply with registry eligibility criteria

Failure may result in suspension or cancellation by the Registry.

3.4 Domain Ownership

The Registrant retains rights to the domain name subject to:

  • Ongoing compliance with registry rules

  • Payment of renewal fees

  • Absence of dispute rulings

Domain names are not property in the traditional sense and remain subject to registry control.

3.5 Renewals & Expiry

You are solely responsible for renewing your domain before expiry.

We may send reminders but:

  • We are not liable for failure to receive reminders

  • Expired domains may enter grace/redemption

  • Restoration fees may apply

  • Recovery is not guaranteed

Expired domains may be released or auctioned per registry policy.

3.6 Transfers

Domain transfers are subject to:

  • Registry rules

  • Authorisation processes

  • Outstanding payment clearance

We reserve the right to deny transfer where permitted by registry policy.

3.7 Suspension & Cancellation

We may suspend or cancel a domain where:

  • Directed by a registry or regulator

  • Required by court order

  • Payment is overdue

  • Fraud or abuse is suspected

  • These Terms are breached

Registry decisions are final and binding.

  • 4. Hosting & Infrastructure Services
4.1 Acceptable Use

You must not use our Services to:

  • Send spam (in breach of NZ Unsolicited Electronic Messages Act 2007)

  • Host illegal content

  • Infringe copyright or trademarks

  • Distribute malware

  • Conduct phishing or fraud

  • Attack or disrupt networks

We may suspend services immediately where abuse is suspected.

4.2 Resource Usage

Hosting plans are subject to reasonable and fair usage.

We may throttle, suspend, or upgrade accounts that:

  • Excessively consume CPU, memory, or storage

  • Affect server stability

4.3 Backups & Data

Unless explicitly stated in your plan:

  • You are responsible for your own backups

  • We do not guarantee data restoration

  • We are not liable for data loss

4.4 Service Availability

We aim for high availability but do not guarantee uninterrupted service.

Scheduled or emergency maintenance may occur without notice.

  • 5. Fees & Payment

  • All Services are prepaid unless agreed otherwise.

  • Prices exclude GST unless stated.

  • Overdue accounts may incur:

    • 10% late penalty

    • $8 minimum administration fee

  • Services may be suspended for non-payment.

  • Debt recovery costs are recoverable from you.

  • 6. Limitation of Liability

To the maximum extent permitted by law:

TBCS Group Ltd is not liable for:

  • Indirect or consequential loss

  • Loss of profit or revenue

  • Loss of data

  • Business interruption

Total liability is limited to fees paid in the previous three (3) months for the affected service.

Nothing in these Terms limits rights under the Consumer Guarantees Act 1993 where applicable.

  • 7. Force Majeure

We are not liable for failure or delay due to:

  • Registry outages

  • Internet backbone failures

  • Government action

  • Natural disasters

  • War, cyber attack, or infrastructure failure

  • 8. Dispute Resolution

.nz domains are subject to the .nz Dispute Resolution Service.

International domains may be subject to UDRP proceedings.

Registry dispute decisions are binding.

  • 9. Governing Law

These Terms are governed by the laws of New Zealand.

Courts of New Zealand have exclusive jurisdiction.

  • 10. Third-Party Links

11.1 Our Service may contain links to third-party websites not controlled by us.

11.2 We are not responsible for the content, policies, or practices of third-party websites.

11.3 You should review the terms and privacy policies of any third-party websites you visit.

  • 10. Amendments

We may amend these Terms at any time.

Material changes will be notified where practicable.

Continued use constitutes acceptance.

Let's Start With Happy Domain

If you have any questions about these Terms, please contact us.

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